Job Summary

• The HR Service Delivery (HRSD) Functional Analyst II supports the effective use of ServiceNow HR Service Delivery within the People & Talent People Center, partnering closely with P&T fulfillers, functional partners, and technical teams.
• This role focuses on day-to-day system support, configuration, reporting, and enablement to help streamline operations, reduce manual work, and improve the employee and P&T team experience.
• WGU offers comprehensive dental, vision, and medical benefits, with paid time off, parental leave, and inclusive family forming benefits, along with discounted tuition for employees and their families.

Matching Summary

Salary

Base: $66,300.00 - $99,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive dental, vision, medical, PTO, parental leave, retirement contributions

Skills & Requirements

Key Requirements

• Bachelor’s degree in HR, IS, business, or related field
• 3 years of experience in HR operations/shared services/systems
• Experience supporting ServiceNow HR Service Delivery
• Experience supporting HR teams through system enablement
• Experience creating dashboards/reports in HR systems
• Demonstrated ability to partner with HR and technical teams

Work Rights