Route Performance Manager

Arriva Rail London

Stratford, London, GB
Hybrid
Improve reliability and punctuality
Identify and mitigate performance risks
Lead investigations into delays
Arriva Rail London is seeking a Route Performance Manager to enhance the reliability and punctuality of the London Overground Windrush Route. The role involves stakeholder collaboration and leading performance improvement initiatives while managing the transition from 16 to 18 trains per hour

Job Summary

  • You will work with stakeholders to deliver the reliability and punctuality strategy across the London Overground Windrush Route.
  • A key aspect of the role will be navigating the challenges associated with the increase from 16 to 18 trains per hour on the ‘Windrush’ line in December 2026.
  • This is an excellent opportunity for an experienced performance improvement professional who thrives in a multi-stakeholder environment and is looking for their next challenge.

Matching Summary

Match Score: 85

Arriva Rail London is seeking a Route Performance Manager to enhance the reliability and punctuality of the London Overground Windrush Route. The role involves stakeholder collaboration and leading performance improvement initiatives while managing the transition from 16 to 18 trains per hour.

Skills & Requirements

Must-have

  • improve reliability and punctuality
  • identify and mitigate performance risks
  • lead investigations into delays
  • develop company performance plans
  • stakeholder relationship management

Nice-to-have

  • understanding of London Overground
  • innovation and best practice identification
  • foster continuous improvement culture

Key Requirements

  • proven track record of leading performance improvement
  • experience in a multi-stakeholder environment
  • strong stakeholder management experience
  • excellent IT literacy including excel
  • ability to influence others
  • work effectively under pressure

Work Rights

Not specified

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