As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Rhodes Shopping Centre Branch, you’ll be the first person customers speak with to assist them and ensure they have a positive experience.
You will be part of a community that supports Aboriginal and/or Torres Strait Islander Peoples professionally and personally, with opportunities to network across CommBank.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service skills
Excellent communication skills
Professional and approachable demeanour
Ability to manage customer expectations
Experience in financial services or retail
Part time availability for fixed roster
Nice-to-have
Genuine interest in financial wellbeing
Building personal connections with customers
Demonstration of digital banking options
Working in a team environment
Key Requirements
Proven track record in customer service
Experience in financial services, retail or hospitality