Resident Relations Specialist - Alleia At Presidio

Apartment Income REIT Corp

Fort Worth, TX, United States
Base: $22.00 to $25.00 ph; bonus/equity: monthly r...
On-site
2 years customer service experience
Fast-paced service environment background
Strong sales and problem-solving skills
The role focuses on maximizing resident retention and managing the entire lease renewal process to enhance the resident experience

Job Summary

  • The role focuses on maximizing resident retention and managing the entire lease renewal process to enhance the resident experience.
  • Candidates will handle resident complaints, coordinate move-ins and move-outs, and assist with daily community operations like parking and pet registration.
  • The position offers a competitive base pay of $22.00 to $25.00 per hour plus monthly renewal commissions and a 25% rent discount.

Matching Summary

The role focuses on maximizing resident retention and managing the entire lease renewal process to enhance the resident experience.

Salary

Base: $22.00 to $25.00 per hour; Bonus/Equity: Monthly Renewal Commissions; Benefits: Paid time off, medical/dental/vision, 401(k) match, 25% rent discount

Skills & Requirements

Must-have

  • 2 years customer service experience
  • Fast-paced service environment background
  • Strong sales and problem-solving skills

Nice-to-have

  • Goal-driven and adaptable mindset
  • Collaborative team player attitude
  • Experience in property management or hospitality

Key Requirements

  • 2 years customer service experience
  • Reliable mode of transportation
  • Ability to read, write, and speak English

Work Rights

Not specified

Tailored Resume

Cover Letter