Join a fast-growing, forward-thinking business on a mission to remove the hassle of waste for UK businesses while driving meaningful environmental change
Job Summary
Join a fast-growing, forward-thinking business on a mission to remove the hassle of waste for UK businesses while driving meaningful environmental change.
The Customer Retentions team focuses on retaining customers who may be considering leaving, as well as working closely with those experiencing financial difficulties.
Benefits package includes competitive salary with rewarding bonus structure, health care, pensions, employee assistant programme, 25 days holiday leave plus bank holidays, and a personalised career path.
Matching Summary
Join a fast-growing, forward-thinking business on a mission to remove the hassle of waste for UK businesses while driving meaningful environmental change.
Skills & Requirements
Must-have
Customer retention experience
Debt management experience
Handle inbound and outbound calls
Manage account balances
Customer service skills
Handle cancellation requests
Nice-to-have
Forward-thinking problem solver
Proactive and efficient
Team player
Passionate about customer satisfaction
Environmental and social causes
Key Requirements
Minimum of 12 months experience in retention or debt management
Experienced in fast pace target driven environment