Help Desk Specialist (azure Ad, Office 365, Vpn & Mac)

Gartner

Chennai, India
Hybrid
Active directory knowledge
Experience with macos and ios
Strong understanding of vpn technologies
Gartner IT values its culture of nonstop innovation and an outcome-driven approach to success

Job Summary

  • Gartner IT values its culture of nonstop innovation and an outcome-driven approach to success.
  • The role involves providing first-line troubleshooting and resolutions for IT-related issues.
  • Gartner offers world-class benefits and a hybrid work environment for professional growth.

Matching Summary

Gartner IT values its culture of nonstop innovation and an outcome-driven approach to success.

Skills & Requirements

Must-have

  • Active Directory knowledge
  • Experience with macOS and iOS
  • Strong understanding of VPN technologies

Nice-to-have

  • Excellent communication skills
  • Ability to work independently
  • Strong desire to improve skills

Key Requirements

  • 1-4 years of experience in Customer Support
  • Degree in Bachelor of Science/Technology
  • ITIL Framework knowledge preferred

Work Rights

Not specified

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