Front Desk Clerk

Mainsailhotels

Unknown
Excellent customer service skills
Excellent verbal and written communication
Ability to use technology such as tablets and ipads
Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology

Job Summary

  • Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology.
  • The role involves assisting guests with room assignments, luggage, travel arrangements, and sharing local information to enhance their stay.
  • Mainsail is an Equal Opportunity Employer committed to non-discrimination and maintaining high standards of confidentiality and professionalism.

Matching Summary

Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Ability to use technology such as tablets and iPads
  • Maintain guest confidentiality
  • Ability to handle guest luggage
  • Knowledge of hotel and brand rewards

Nice-to-have

  • Enthusiastic and energetic personality
  • Ability to take initiative with limited supervision
  • Ability to manage stressful and high pressure situations
  • Ability to interact and personalize guest experience
  • Ability to multitask and meet deadlines

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to lift, pull 40 lbs
  • Ability to sit or stand for extended periods
  • Ability to communicate clearly
  • Corrected vision to normal range

Work Rights

Not specified

Tailored Resume

Cover Letter