Lead Csr/teller - Kalamazoo, Mi - Full-time

Fifth Third Bank

Kalamazoo, MI, United States
Excellent customer service
Extensive cash handling
In-depth retail policies knowledge
Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation

Job Summary

  • Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.
  • Collaborate with the Financial Center Manager to ensure all monthly cash counts are completed and gather/report monthly FCA requests.
  • Fifth Third Bank offers comprehensive benefits and differentiated compensation offerings designed to support the individual needs of employees and their families.

Matching Summary

Provide excellent customer service in all interactions and refer customers to the appropriate business partner for a consultative conversation.

Skills & Requirements

Must-have

  • Excellent customer service
  • Extensive cash handling
  • In-depth retail policies knowledge
  • Sound judgment and problem resolution
  • Act as a leader and resource

Nice-to-have

  • Genuine care for customers
  • Collaborate with management
  • Maintain ethical behavior
  • Flexibility in scheduling

Key Requirements

  • High school diploma/GED
  • Minimal supervision required
  • Ability to interact comfortably with the public

Work Rights

Not specified

Tailored Resume

Cover Letter