Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
$39,930 - $43,923; not specified; benefits eligibl...
Not specified
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing representative for its Facilities Management department. The role involves managing incoming maintenance requests, administering key inventory, and ensuring effective communication with customers regarding service status

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.
  • The University of Arkansas is committed to providing a safe campus community and conducts background checks for applicants being considered for employment.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Service Center Support Specialist to serve as the primary customer-facing representative for its Facilities Management department. The role involves managing incoming maintenance requests, administering key inventory, and ensuring effective communication with customers regarding service status.

Salary

$39,930 - $43,923; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Customer-facing agent
  • Answering departmental switchboard
  • Receiving maintenance requests
  • Administering campus Key Center
  • Key inventory management
  • Processing vehicle rentals

Nice-to-have

  • Proactive customer communication
  • Harmonious working relationships
  • Transformational opportunities
  • Vibrant work environment
  • Healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • Two years of specialized experience
  • Familiarity with FAMIS
  • Familiarity with Workday

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter