Service Advisor

Katy Honda

Katy, TX, United States
**
Customer service
Automotive repair
Service estimates
** Katy Honda is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer service. Ideal candidates should have previous experience as a Service Advisor or automotive technician, coupled with strong communication skills and a basic understanding of vehicle mechanics. **

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 75

** Katy Honda is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer service. Ideal candidates should have previous experience as a Service Advisor or automotive technician, coupled with strong communication skills and a basic understanding of vehicle mechanics. **

Skills & Requirements

Must-have

  • customer service
  • automotive repair
  • service estimates
  • repair orders

Nice-to-have

  • team player
  • customer satisfaction

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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