Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
The role requires adherence to strict safety, environmental, security, and FDA regulations while providing outstanding service to associates.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Salary
Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay when applicable
Skills & Requirements
Must-have
Windows 10/11 support
Office 365 administration
Active Directory management
Symantec End Point Protection
Network printer troubleshooting
Cisco IP desk phone support
Nice-to-have
Mac hardware and OS X support
Enterprise iOS device management
Engineering design tools experience
Strong interpersonal communication skills
Continuous improvement mindset
Key Requirements
Associate's degree required
Bachelor's degree preferred
0-3 years of IT support experience
MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred