Customer Service Representative - Representante De Servicio Al Cliente (actualmente Hibrido – Preferiblemente Bilingüe (ingles/español)

Eversource Energy Foundation Inc

New Britain, CT, US
Base: $26.73ph; bonus/equity: annual bonus based o...
Fully remote
Bilingual english and spanish fluency
High school diploma or equivalent
1 year customer service experience
This role involves handling inbound customer interactions and offering exceptional solutions as an energy adviser

Job Summary

  • This role involves handling inbound customer interactions and offering exceptional solutions as an energy adviser.
  • The position offers a competitive starting salary of $26.73/hour plus overtime and an annual performance bonus.
  • Employees must be available for extended hours and emergency restoration assignments during weather events or power outages.

Matching Summary

This role involves handling inbound customer interactions and offering exceptional solutions as an energy adviser.

Salary

Base: $26.73/hour; Bonus/Equity: Annual bonus based on company and individual performance; Benefits: Medical, dental, vision, retirement savings, paid time off, education reimbursement

Skills & Requirements

Must-have

  • Bilingual English and Spanish fluency
  • High school diploma or equivalent
  • 1 year customer service experience
  • Available for mandatory overtime
  • Emergency restoration assignment availability

Nice-to-have

  • College degree preferred
  • Strong communication skills
  • Team collaboration mindset
  • Commitment to community service
  • Adaptability in fast-paced environment

Key Requirements

  • High school diploma or equivalent required
  • Minimum 1 year customer service experience
  • Must pass pre-employment skills testing
  • Must pass background check and drug screening
  • No immigration sponsorship provided

Work Rights

Not specified

Tailored Resume

Cover Letter