Field Service Engineer I

Oxford Instruments

Concord, MA, US
Base: $90,000 - $110,000; bonus/equity: not specif...
On-site
Plasma etch and deposition systems
Vacuum technologies
Rf power components
Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems

Job Summary

  • Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems.
  • Resolve complex hardware, and software issues using specialized tools and provide remote support when needed to minimize downtime and maximize uptime.
  • Build trust and long-term relationships through responsive communication and hands-on training, empowering customers to operate and maintain systems confidently.

Matching Summary

Represent Oxford Instruments by delivering world-class technical support, installation, and maintenance for plasma etch and deposition systems.

Salary

Base: $90,000 - $110,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Plasma etch and deposition systems
  • Vacuum technologies
  • RF power components
  • Diagnostic instruments
  • Electrical schematics
  • Cleanroom operations

Nice-to-have

  • Proactive problem-solving
  • Continuous learning
  • Effective communicator
  • Adaptable to evolving technologies
  • Commitment to Service Excellence

Key Requirements

  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or related technical field
  • 3–5 years of field service experience in semiconductor industry
  • Hands-on experience with vacuum technologies
  • Skilled in troubleshooting 208V electrical systems
  • Proficient with diagnostic instruments
  • Valid driver’s license and passport

Work Rights

Not specified

Tailored Resume

Cover Letter