Service Sales Officer

KONE

San Ming, China
Customer relationship management
Maintenance contract management
Sales data monitoring and analysis
Actively develop and maintain customer relationships in the responsible area to enhance the company's market position

Job Summary

  • Actively develop and maintain customer relationships in the responsible area to enhance the company's market position.
  • Manage maintenance contracts, ensure zero loss in free maintenance to paid conversion and renewals, and optimize existing maintenance business with reasonable pricing strategies to improve profit.
  • KONE focuses on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral parts of daily practice.

Matching Summary

Actively develop and maintain customer relationships in the responsible area to enhance the company's market position.

Skills & Requirements

Must-have

  • Customer relationship management
  • Maintenance contract management
  • Sales data monitoring and analysis
  • Order and contract management
  • Accounts receivable management

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and participation
  • Sustainability and ethical business practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Bachelor's degree or 1+ year sales experience
  • Familiarity with large electromechanical sales models
  • Proficiency in office software and CRM systems
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter