It Support – Systeme (m/w/d)

Wolters Kluwer Tax & Accounting Deutschland GmbH

Ludwigsburg, Germany
Not specified; not specified; includes pension pla...
Onsite
Microsoft windows 10/11 experience
Microsoft office 365 proficiency
German language c1 level
Wolters Kluwer Tax & Accounting Deutschland GmbH is seeking an IT Support professional for their Ludwigsburg office. The role involves providing technical support for their software solutions, with a focus on customer service and collaboration with various departments

Job Summary

  • The role involves acting as the primary contact for technical application questions and providing telephone and written customer support for software solutions.
  • Candidates will develop independent solution proposals, document customer interactions, and create FAQs or online tutorials for recurring issues.
  • The company offers a secure future with an unlimited contract, 30 days of vacation, flexible working hours, and opportunities to work abroad.

Matching Summary

Match Score: 85

Wolters Kluwer Tax & Accounting Deutschland GmbH is seeking an IT Support professional for their Ludwigsburg office. The role involves providing technical support for their software solutions, with a focus on customer service and collaboration with various departments.

Salary

Not specified; Not specified; Includes pension plan, JobRad, and volunteer day

Skills & Requirements

Must-have

  • Microsoft Windows 10/11 experience
  • Microsoft Office 365 proficiency
  • German language C1 level

Nice-to-have

  • Microsoft SQL Server setup knowledge
  • DocuWare configuration experience
  • Service-oriented mindset

Key Requirements

  • Successful IT training or equivalent practical experience
  • Minimum C1 German proficiency in speech and writing

Work Rights

Not specified

Tailored Resume

Cover Letter