Lead Community Resource Center

LA Care Health Plan

Wilmington, CA, US
Base: $67,186.00 - $107,498.00; bonus/equity: not ...
On-site
4 years healthcare project experience
6 months staff leadership experience
Medicaid medi-cal or medicare knowledge
The Lead Community Resource Center is responsible for daily workflow management, staff mentorship, and developing effective referral processes for non-member cases

Job Summary

  • The Lead Community Resource Center is responsible for daily workflow management, staff mentorship, and developing effective referral processes for non-member cases.
  • This role requires overseeing member-centric customer service, implementing extended-hour schedules, and bridging community members to health education programs.
  • L.A. Care Health Plan offers comprehensive benefits including paid time off, tuition reimbursement, retirement plans, and a wellness program.

Matching Summary

The Lead Community Resource Center is responsible for daily workflow management, staff mentorship, and developing effective referral processes for non-member cases.

Salary

Base: $67,186.00 - $107,498.00; Bonus/Equity: Not specified; Benefits: PTO, Tuition Reimbursement, Retirement Plans, Medical/Dental/Vision

Skills & Requirements

Must-have

  • 4 years healthcare project experience
  • 6 months staff leadership experience
  • Medicaid Medi-Cal or Medicare knowledge
  • Cross-functional collaboration skills
  • CPR certification within 120 days

Nice-to-have

  • Salesforce CRM platform proficiency
  • Bilingual in threshold languages
  • Experience with social service agencies
  • Strong verbal and written communication
  • Ability to work evenings and weekends

Key Requirements

  • Associate's Degree required
  • Minimum 4 years healthcare experience
  • At least 6 months leading projects/staff
  • CPR Certification required within 120 days
  • California Mandated Reporter training required

Work Rights

Not specified

Tailored Resume

Cover Letter