Citiservice Manager Citiservice Investor

Citi Handlowy

Tampa, Florida, United States
Base: $119,680.00 - $179,520.00; bonus/equity: dis...
Not specified
Investor services product expertise
Senior institutional client management
Operational service delivery leadership
Citi Handlowy is seeking a Citiservice Manager to lead the Investor Services Operations team in Tampa, Florida. The ideal candidate will have extensive experience in managing institutional client relationships and a strong background in Investor Services, driving operational efficiency and strategic change

Job Summary

  • Citi's Investor Services provides a comprehensive suite of services across over 100 markets globally, supporting significant product and client growth.
  • This role requires driving strategic direction and managing senior client relationships within North America while thinking globally.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life and disability insurance, wellness programs, and paid time off.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Citiservice Manager to lead the Investor Services Operations team in Tampa, Florida. The ideal candidate will have extensive experience in managing institutional client relationships and a strong background in Investor Services, driving operational efficiency and strategic change.

Salary

Base: $119,680.00 - $179,520.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • Investor Services product expertise
  • Senior institutional client management
  • Operational service delivery leadership
  • Change management and transformation
  • Cross-functional team leadership
  • Client lifecycle service management

Nice-to-have

  • Advanced analytical skills
  • Strong communication and presentation
  • Proactive service culture champion
  • Collaboration with front office partners
  • Use of AI tools for productivity

Key Requirements

  • 10+ years industry experience
  • 7+ years leadership in Investor Services
  • Experience managing major institutional clients
  • Proven transformational change leadership
  • Exceptional communication and facilitation skills

Work Rights

Not specified

Tailored Resume

Cover Letter