Customer Support Collections Specialist

jobs.barclays

Henderson, NV, USA
Base: $48,880 - $56,000; bonus/equity: not specifi...
Customer service excellence
Negotiate repayment arrangements
Maintain accurate records
To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments

Job Summary

  • To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments.
  • Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively.
  • To excel in this role, you should have proven experience in collections or customer service, paired with moderate computer literacy and strong verbal and written communication skills.

Matching Summary

To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments.

Salary

Base: $48,880 - $56,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Negotiate repayment arrangements
  • Maintain accurate records
  • Risk management collaboration
  • Regulatory compliance

Nice-to-have

  • Dependable work ethic
  • Barclays Values and Mindset
  • Strengthen controls

Key Requirements

  • Experience in collections or customer service
  • Moderate computer literacy
  • Strong verbal and written communication skills
  • Judgmental lending capability after training

Work Rights

Not specified

Tailored Resume

Cover Letter