Patient Access Representative - Agp

Cleveland Clinic

Stow, Ohio, US
Patient registration and verification
Insurance and financial information collection
Customer-facing role experience
Patient Access Representatives deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community

Job Summary

  • Patient Access Representatives deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
  • As a Patient Access Representative, you will pre-register and greet patients as well as verify information and collect copays.
  • Your role is essential to ensuring a seamless model of access for patients, physicians and family members.

Matching Summary

Patient Access Representatives deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.

Skills & Requirements

Must-have

  • Patient registration and verification
  • Insurance and financial information collection
  • Customer-facing role experience
  • Evening shift availability
  • Empathy and positive impact

Nice-to-have

  • Medical terminology knowledge
  • Cross-training in multiple access areas
  • Super User capabilities
  • Epic system proficiency

Key Requirements

  • High School Diploma or GED and two years of experience OR Associate’s Degree and one year of experience OR Bachelor’s Degree
  • Knowledge of medical terminology or course completion within one year
  • Basic PC software application knowledge
  • Ability to use multiple data systems

Work Rights

Not specified

Tailored Resume

Cover Letter