Join the Renewals team within Cisco's Customer Success organization, committed to driving profitable growth by connecting customers with transformative Cisco solutions
Job Summary
Join the Renewals team within Cisco's Customer Success organization, committed to driving profitable growth by connecting customers with transformative Cisco solutions.
Champion customer value by managing a portfolio of Cisco renewal contracts for products and services, collaborating with customers, partners, and cross-functional Cisco teams.
Benefits include Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
Matching Summary
Join the Renewals team within Cisco's Customer Success organization, committed to driving profitable growth by connecting customers with transformative Cisco solutions.
Skills & Requirements
Must-have
Manage renewal contracts portfolio
Develop renewal strategies
Analyze and enhance processes
Quote creation and contract negotiation
Win-back strategies for inactive customers
Lead renewals sales process
Nice-to-have
Award-winning, creative, flexible environment
Collaborate with cross-functional groups
Build strong relationships
Understand business priorities
Empathy and collaboration
Key Requirements
5 years CX, renewals/customer success in Saudi Market