Loggerhead Marinas is seeking a Commercial Marine Engineer to support global marine customers, particularly in technical troubleshooting and customer service operations. The ideal candidate will have a strong background in marine electronics, be customer-focused, and possess relevant certifications
Job Summary
Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality.
This is a hands-on technical role with global exposure, offering the opportunity to make a direct impact on customer experience and contribute to Navico Group’s reputation for excellence in marine electronics.
Matching Summary
Match Score: 85
Loggerhead Marinas is seeking a Commercial Marine Engineer to support global marine customers, particularly in technical troubleshooting and customer service operations. The ideal candidate will have a strong background in marine electronics, be customer-focused, and possess relevant certifications.
Salary
Base: $57,700 – $104,300 annually; Bonus/Equity: eligible for an annual discretionary bonus; Benefits: comprehensive and high-quality benefits offerings
Skills & Requirements
Must-have
Marine navigation and electronics installation
Remote troubleshooting and case documentation
Collaboration with internal teams
Customer satisfaction and issue resolution
Service order and logistics coordination
Nice-to-have
Proactive problem-solver with bias for action
Ownership mentality and collaborative spirit
Global customer base support
Key Requirements
4+ years of experience in installation, repair, maintenance, and support of Commercial Marine navigation and communication equipment
ABYC, NMEA, and MEI Certified
Ability to travel domestically and internationally
Ability to acquire a TWIC (Transportation Worker Identification Credential)
Mastery of Basic Marine Electronics installation practices