Head Of Technical Service

Alcon

Manage expenses and budgets
Customer relations management
Supervision and development of associates
Manage expenses, budgets and support revenue generation within designated region and country to ensure forecasted financial targets are achieved

Job Summary

  • Manage expenses, budgets and support revenue generation within designated region and country to ensure forecasted financial targets are achieved.
  • Manage customer relations in all service and maintenance matters (service requests, contractual services, emergencies), to ensure customers can operate their Alcon equip-ment with the highest level of satisfaction.
  • Responsible for the supervision, development, and training of Field Service associates that will carry out the goals and objectives of the service department.

Matching Summary

Manage expenses, budgets and support revenue generation within designated region and country to ensure forecasted financial targets are achieved.

Skills & Requirements

Must-have

  • Manage expenses and budgets
  • Customer relations management
  • Supervision and development of associates
  • Plan service activities
  • Cross-functional collaboration

Nice-to-have

  • Advise on technical complex issues
  • Create new concepts
  • Serve as mentor

Key Requirements

  • Men are required or exempted from military service

Work Rights

Not specified

Tailored Resume

Cover Letter