Patient Services Coordinator

Nantucket Cottage Hospital Mass General Brigham

Nantucket, MA, USA
Base: $25.85 - $49.08phly; bonus/equity: not speci...
100% onsite
Administrative support in ambulatory settings
Manage confidential patient information
Schedule patient appointments and testing
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Patient Services Coordinator provides administrative support to healthcare providers, functioning as the primary interface between the patient and providers.
  • This role is responsible for front desk greeting, check-in, check-out, scheduling, referral coordination, and managing day-to-day patient flow.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Salary

Base: $25.85 - $49.08/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Administrative support in ambulatory settings
  • Manage confidential patient information
  • Schedule patient appointments and testing
  • Front desk check-in and check-out
  • Patient flow management
  • Customer interaction and service excellence
  • HIPAA compliance

Nice-to-have

  • Diplomatic and courteous handling of situations
  • Positive attitude towards change
  • Willingness to learn
  • Cross-coverage during absences
  • Mentoring new staff

Key Requirements

  • High school diploma required
  • English language proficiency
  • Minimum 2 years secretarial experience in medical setting preferred
  • Computer skills including MS Office necessary

Work Rights

Not specified

Tailored Resume

Cover Letter