Fragrance & Beauty Crm & Clienteling Executive - Harrods Knightsbridge

Chanel (Australia) Pty Ltd

London, United Kingdom
Not specified; benefits: private medical insurance...
Onsite
Crm and clienteling expertise
Luxury beauty retail experience
Gdpr and email best practices knowledge
The role involves developing and executing a clienteling action plan to convert clients into VIPs while upholding CHANEL's brand values

Job Summary

  • The role involves developing and executing a clienteling action plan to convert clients into VIPs while upholding CHANEL's brand values.
  • Candidates will act as the central point of contact between Head Office and Harrods, coordinating CRM activities and training Sales Consultants on digital tools.
  • Employees gain access to comprehensive benefits including private medical insurance, pension, life assurance, and exclusive product discounts.

Matching Summary

The role involves developing and executing a clienteling action plan to convert clients into VIPs while upholding CHANEL's brand values.

Salary

Not specified; Benefits: Private Medical Insurance, Pension, Life Assurance, Retail Discounts, Employee Assistance Programmes

Skills & Requirements

Must-have

  • CRM and Clienteling expertise
  • Luxury beauty retail experience
  • GDPR and email best practices knowledge
  • Power BI and Hub proficiency
  • Microsoft Office skills (Excel, PowerPoint)
  • Team coaching and training capabilities

Nice-to-have

  • Autonomous time management skills
  • Strong presentation abilities
  • Passion for client relationship building
  • Knowledge of industry news trends
  • Experience with high-end brand values

Key Requirements

  • Good understanding of luxury beauty retail landscape
  • Experience in client-facing roles
  • Proficiency with Microsoft Office suite
  • Understanding of GDPR compliance

Work Rights

Not specified

Tailored Resume

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