Senior Lead

111

Not specified; not specified; benefits include 16 ...
24x7 incident management environment experience
5 years ip networking technical experience
Itil framework application for incidents
This role serves as the driving force behind exceptional customer experiences in a fast-paced, always-on 24x7 environment

Job Summary

  • This role serves as the driving force behind exceptional customer experiences in a fast-paced, always-on 24x7 environment.
  • You will own the incident management process to ensure SLAs are met while bridging communication between technical teams and stakeholders.
  • The company offers extensive benefits including 16 weeks paid parental leave and a free Telstra mobile phone plan.

Matching Summary

This role serves as the driving force behind exceptional customer experiences in a fast-paced, always-on 24x7 environment.

Salary

Not specified; Not specified; Benefits include 16 weeks paid parental leave, professional development, and device allowance

Skills & Requirements

Must-have

  • 24x7 Incident Management environment experience
  • 5 years IP Networking technical experience
  • ITIL Framework application for incidents

Nice-to-have

  • Business Process Management coaching skills
  • Agile team leadership experience
  • Cisco Juniper F5 network vendor knowledge

Key Requirements

  • Minimum 5 years Incident Management experience
  • Technical experience in IP Networking
  • Leadership in 24x7 operational environments

Work Rights

Not specified

Tailored Resume

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