Greets and checks in patients, ensuring information is accurate, collecting payments, and completing the registration process for both scheduled and walk-in patients
Job Summary
Greets and checks in patients, ensuring information is accurate, collecting payments, and completing the registration process for both scheduled and walk-in patients.
Verifies insurance benefits, obtains/calculates patient responsibility, communicates payment expectations, and refers patients to Financial Advocates as needed.
Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.
Matching Summary
Greets and checks in patients, ensuring information is accurate, collecting payments, and completing the registration process for both scheduled and walk-in patients.
Salary
$19.80 - $29.70; Not specified; Not specified
Skills & Requirements
Must-have
EPIC electronic medical record experience
Insurance verification/eligibility tools
Patient liability estimation tools
HIPAA rules and regulations
Handle sensitive and confidential information
Nice-to-have
Willingness to work collaboratively
Proactive communication with management
Interest in process improvement opportunities
Ability to work a flexible schedule
Key Requirements
High School Graduate
1 year of customer service or clerical/office experience
Ability to articulate Medicare/HIPAA/EMTALA rules
Mathematical aptitude
Effective communication skills
Critical thinking skills
Basic human anatomy and medical terminology knowledge