Front Office Supervisor

Mainsail Lodging & Development LLC

Atlanta, GA, United States
On-site
Front desk operations
Guest service excellence
Staff training and coaching
Mainsail Lodging & Development LLC is seeking a Front Office Supervisor for their Atlanta, GA location. The role focuses on managing day-to-day front office operations, ensuring exemplary service for guests while leading a team of staff

Job Summary

  • The Front Office Supervisor will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator.
  • Ensure the Front Desk Staff provides exemplary service to all hotel guests to deliver a memorable guest experience.
  • Assist in management, training, motivation, and coaching Front Desk staff to embody hotel culture and provide guests with the highest level of service.

Matching Summary

Match Score: 85

Mainsail Lodging & Development LLC is seeking a Front Office Supervisor for their Atlanta, GA location. The role focuses on managing day-to-day front office operations, ensuring exemplary service for guests while leading a team of staff.

Skills & Requirements

Must-have

  • Front Desk Operations
  • Guest Service Excellence
  • Staff Training and Coaching
  • Technology Proficiency

Nice-to-have

  • Enthusiastic and energetic demeanor
  • Strong sense of ownership
  • Ability to manage differing personalities

Key Requirements

  • Previous hospitality supervisory experience
  • Experience in hotel Front Desk positions
  • High school diploma, equivalent, or higher
  • Prior experience with coaching and training a team
  • Proven experience in guest relations

Work Rights

Not specified

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