Assistant Service Delivery Manager

UPPER SPRING CONSULTING PTE. LTD.

D01 Cecil, Marina, People’s Park, Raffles Place, 105 CECIL STREET THE OCTAGON 069534
Sgd 6,000 - 8,000 / monthly pm
On-site
Management skills
Maintenance management
Leadership
UPPER SPRING CONSULTING PTE. LTD. is seeking an experienced Assistant Service Delivery Manager to oversee the efficient operation and maintenance of IT systems. The ideal candidate will have a strong background in IT service management, team leadership, and vendor management, with a focus on ensuring compliance with service level agreements

Job Summary

  • The Service Delivery Manager is responsible for ensuring the efficient operation, maintenance, and continuous improvement of IT systems and services
  • This role involves managing service delivery teams, overseeing vendors, ensuring compliance with SLAs, and maintaining high standards of system reliability and security
  • Requirements Team Leadership & Management Lead, mentor, and motivate a team of at least 5 members (Level 1 and Level 2 support)

Matching Summary

Match Score: 85

UPPER SPRING CONSULTING PTE. LTD. is seeking an experienced Assistant Service Delivery Manager to oversee the efficient operation and maintenance of IT systems. The ideal candidate will have a strong background in IT service management, team leadership, and vendor management, with a focus on ensuring compliance with service level agreements.

Salary

SGD 6,000 - 8,000 / Monthly

Skills & Requirements

Must-have

  • Management Skills
  • Maintenance Management
  • Leadership
  • Define Roles
  • Maintenance Of IT Systems

Nice-to-have

  • Implementation Of ITIL Procedures
  • Problem Solving
  • Fluent English
  • Service Delivery Management
  • Time Management
  • Customer Satisfaction
  • Stakeholder Management
  • Able To Work Independently
  • Service Delivery

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter