Full Time Branch Ambassador - Montgomery County (mid-county Cluster)

Capital One

Rockville, MD, US
Base: $48,048 annually for rockville/wheaton md; b...
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1 year retail sales customer service experience
6 months cash handling experience
High school diploma or ged equivalent
** Capital One is seeking a Full Time Branch Ambassador for its Montgomery County locations, focusing on enhancing customer banking experiences through personal interactions and product knowledge. The role involves cash handling, resolving customer inquiries, and promoting a new approach to banking that is customer-focused and adaptable to modern technology. **

Job Summary

  • The role involves redefining the banking experience by helping customers navigate technology challenges and financial needs.
  • Ambassadors must perform a wide variety of transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud.
  • Candidates are expected to be digitally savvy and educate customers on mobile and online banking channels using branch laptops and iPads.

Matching Summary

Match Score: 75

** Capital One is seeking a Full Time Branch Ambassador for its Montgomery County locations, focusing on enhancing customer banking experiences through personal interactions and product knowledge. The role involves cash handling, resolving customer inquiries, and promoting a new approach to banking that is customer-focused and adaptable to modern technology. **

Salary

Base: $48,048 annually for Rockville/Wheaton MD; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial, and well-being benefits

Skills & Requirements

Must-have

  • 1 year retail sales customer service experience
  • 6 months cash handling experience
  • High School Diploma or GED equivalent

Nice-to-have

  • Associate's degree preferred
  • 2+ years banking experience
  • Digital savvy with mobile online navigation
  • Adaptable growth mindset
  • Team player with leadership potential

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year retail/sales/customer service experience
  • Minimum 6 months cash handling experience
  • US work authorization (no sponsorship provided)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter