Consumer Exp Specialist I (must Live Within The Kansas City Metro Area)

AdventHealth

Merram, KS, US
Base: $17.52 - $28.04; bonus/equity: not specified...
Fully onsite
Live within kansas city metro area
1+ year call center experience
High school diploma or equivalent
AdventHealth is seeking a Consumer Experience Specialist I who resides within the Kansas City Metro Area. The role involves resolving consumer inquiries, managing scheduling and insurance eligibility, and maintaining accurate documentation while delivering high-quality customer service

Job Summary

  • The role requires candidates to reside within the Kansas City Metro Area regardless of internal or external status.
  • Employees receive comprehensive benefits including medical, dental, vision, life, and disability insurance starting from day one.
  • The position involves resolving consumer inquiries, verifying insurance eligibility, and maintaining accurate records in health systems.

Matching Summary

Match Score: 85

AdventHealth is seeking a Consumer Experience Specialist I who resides within the Kansas City Metro Area. The role involves resolving consumer inquiries, managing scheduling and insurance eligibility, and maintaining accurate documentation while delivering high-quality customer service.

Salary

Base: $17.52 - $28.04; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, Disability, 403-B, Paid Parental Leave

Skills & Requirements

Must-have

  • Live within Kansas City Metro Area
  • 1+ year call center experience
  • High school diploma or equivalent
  • Microsoft Office Suite proficiency
  • Strong attention to detail
  • Effective English communication

Nice-to-have

  • Bilingual in Spanish
  • Medical terminology knowledge
  • Associate degree preferred
  • Certified Medical Interpreter (CMI)
  • Adaptability in fast-paced environment
  • Commitment to whole person well-being

Key Requirements

  • Must live in Kansas City Metro Area
  • 1+ year prior call center experience
  • High School Grad or Equivalent required
  • English fluency required
  • Microsoft Office proficiency required

Work Rights

Not specified

Tailored Resume

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