Agente De Servicio Al Cliente Part Time - Mad

Aerovias del Continente Americano S.A. Avianca

Madrid, Spain
On-site
Excellent customer service
Agile and timely service
Operational manuals adherence
You will perform and ensure excellence in service, providing agile and timely treatment to meet operational duties and responsibilities

Job Summary

  • You will perform and ensure excellence in service, providing agile and timely treatment to meet operational duties and responsibilities.
  • Specific functions include attending, guiding, and directing passengers at each contact point to ensure safe flight operations and service quality.
  • You will support supervisors and colleagues during flight disruptions like delays, cancellations, or overbooking, ensuring continuous organizational improvement.

Matching Summary

You will perform and ensure excellence in service, providing agile and timely treatment to meet operational duties and responsibilities.

Skills & Requirements

Must-have

  • excellent customer service
  • agile and timely service
  • operational manuals adherence
  • passenger guidance and direction

Nice-to-have

  • continuous improvement focus
  • team collaboration and support

Key Requirements

  • 6 months customer service experience
  • High school diploma required
  • Technical/Technological or Professional degree
  • English B2 level required
  • Valid European work authorization

Work Rights

Valid European work authorization

Tailored Resume

Cover Letter