The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction
Job Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Achieves renewals via demonstrated realized value and Flex consumption progress, and drives strategic Flex adoption and planning across enterprise accounts.
CrowdStrike offers market-leading compensation and equity awards, comprehensive wellness programs, competitive vacation and holidays, and professional development opportunities.
Matching Summary
The Customer Value Architect serves as a key partner to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
Skills & Requirements
Must-have
Customer value realization
Falcon Flex adoption
Executive business reviews
Customer success planning
Cross-sell and upsell enablement
Nice-to-have
Mission-driven company culture
Limitless passion and innovation
Fanatical customer commitment
Autonomous career ownership
Global cybersecurity leader
Key Requirements
Minimum 8+ years of relevant professional experience
Advanced, wide-ranging experience
Deep industry knowledge
Expert-level presentation skills
Strong financial acumen
Experience with flexible licensing models
Proven track record managing complex customer relationships