Resolution Coordinator Haydock, United Kingdom Competitive Full Time (permanent) Apply By 23 May, 2026 Posted On 23 April, 2026
Speedy Asset Services Ltd
Haydock, United Kingdom
Not specified; benefits: 26 days' holiday + bank h...
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End-to-end ownership of customer disputes
Investigating concerns thoroughly
Liaising with customers via telephone and email
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Speedy Asset Services Ltd is seeking a customer-focused Resolution Coordinator for their Haydock location. The role involves managing customer queries and disputes, ensuring efficient and high-standard resolutions while fostering a collaborative work environment.
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Job Summary
This role involves taking full ownership of customer queries, complaints, and disputes from initial contact through to resolution.
The company offers a competitive benefits package including 26 days' holiday plus bank holidays, life assurance, and a pension scheme.
Candidates will work collaboratively with depots and operational teams across the Speedy network to resolve issues efficiently.
Matching Summary
Match Score: 75
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Speedy Asset Services Ltd is seeking a customer-focused Resolution Coordinator for their Haydock location. The role involves managing customer queries and disputes, ensuring efficient and high-standard resolutions while fostering a collaborative work environment.
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Salary
Not specified; Benefits: 26 days' holiday plus bank holidays; Pension scheme included
Skills & Requirements
Must-have
End-to-end ownership of customer disputes
Investigating concerns thoroughly
Liaising with customers via telephone and email
Nice-to-have
Strong organizational skills for multitasking
Proactive mindset for continuous improvement
Ability to build rapport across channels
Key Requirements
Proof of right to work in the UK required prior to employment