Customer Service Representative

Gentle Care Pet Clinic

Topeka, KS, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Work weekends and holidays

Nice-to-have

  • Compassionate and empathetic
  • Calm in emergency situations
  • Positive first and last impression

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • One year customer service experience
  • Veterinary Electronic Medical Records experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter