Head Waiter/ Waitress (seasonal) | Azure Beach Club

Hotel Chadstone Melbourne MGallery

Lusail, Qatar
On-site
Proven experience as head waiter or senior hospitality role
Strong leadership and team management skills
Excellent communication and customer service abilities
The Head Waiter/Waitress is responsible for overseeing the waiter/waitress team and ensuring excellent customer service standards

Job Summary

  • The Head Waiter/Waitress is responsible for overseeing the waiter/waitress team and ensuring excellent customer service standards.
  • This role involves training new and existing staff on service etiquette, menu knowledge, and customer interactions while managing shift schedules.
  • The position requires handling VIP guests, resolving complaints professionally, and collaborating with kitchen and bar teams for smooth operations.

Matching Summary

The Head Waiter/Waitress is responsible for overseeing the waiter/waitress team and ensuring excellent customer service standards.

Skills & Requirements

Must-have

  • Proven experience as Head Waiter or senior hospitality role
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • In-depth knowledge of fine dining etiquette
  • Ability to work under pressure in fast-paced environment

Nice-to-have

  • Experience with POS systems and reservation software
  • Multilingual skills especially Russian language
  • Professional grooming and presentation
  • Strong problem-solving and conflict-resolution skills

Key Requirements

  • Proven experience as Head Waiter/Waitress or senior hospitality role
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • In-depth knowledge of beach club restaurant operations
  • Ability to work under pressure in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter