Customer Service Agent - Infusie

Air Liquide Healthcare

Lelystad, Netherlands
Central point of contact
Medical devices
Patient administration
The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices

Job Summary

  • The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices.
  • Your tasks are diverse and focus on providing substantive service and ensuring correct administration, including handling technical malfunctions of medical equipment.
  • We offer a temporary contract with the prospect of a permanent position, a versatile role with social relevance, and opportunities for further development.

Matching Summary

The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices.

Skills & Requirements

Must-have

  • central point of contact
  • medical devices
  • patient administration
  • technical troubleshooting
  • Dutch language proficiency

Nice-to-have

  • empathetic communication
  • stress resilient
  • maintaining overview
  • people-oriented personality

Key Requirements

  • MBO-4 or HBO work and thinking level
  • Affinity with the medical sector
  • Excellent Dutch language skills
  • Experience with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter