Lead, mentor, and develop a team of GameOps managers and associates, ensuring high performance and engagement
Job Summary
Lead, mentor, and develop a team of GameOps managers and associates, ensuring high performance and engagement.
Collaborate with QA, Art, Dev, Product, Solutions, Data Science, and Customer Service to align campaigns with company objectives.
As part of the Aristocrat family, we share their mission of bringing joy to life through the power of play, with a world-class team who creates top-grossing, leading titles in the social casino genre.
Matching Summary
Lead, mentor, and develop a team of GameOps managers and associates, ensuring high performance and engagement.
Skills & Requirements
Must-have
Lead and develop GameOps team
Execute CRM campaigns and lifecycles
Monitor campaign performance metrics
Drive adoption of campaign guidelines
Resolve advanced campaign issues
Strong technical understanding of CRM platforms
Nice-to-have
Passion for gaming
Strategic mindset
Team-oriented approach
Foster positive work environment
Analytical and logical thinking
Key Requirements
Proven leadership experience managing teams
Experience in gaming industry, LiveOps, or CRM
Strong communication skills in English
Experience with Jira, Confluence, or similar tools