Customer Service Coordinator #78565

ANRADUS PTE. LTD.

Tuas Crescent, Singapore
Base: up to sgd 2,600; bonus/equity: variable bonu...
Handle incoming calls and route requests
Greet and assist walk-in visitors
Dispatch technicians for inspections
The role involves serving as the primary front-desk contact while handling incoming calls and dispatching technicians based on urgency

Job Summary

  • The role involves serving as the primary front-desk contact while handling incoming calls and dispatching technicians based on urgency.
  • Candidates will coordinate with internal teams to resolve customer issues promptly and maintain accurate service documentation.
  • The position offers a salary package up to SGD 2600 plus overtime, allowances, and a variable bonus.

Matching Summary

Match Score: 85

The role involves serving as the primary front-desk contact while handling incoming calls and dispatching technicians based on urgency.

Salary

Base: Up to SGD 2600; Bonus/Equity: Variable Bonus; Benefits: OT + Allowances + Company transport provided

Skills & Requirements

Must-have

  • Handle incoming calls and route requests
  • Greet and assist walk-in visitors
  • Dispatch technicians for inspections
  • Coordinate internal teams for issue resolution
  • Maintain precise service records and logs
  • Prepare operational reports and documentation

Nice-to-have

  • Familiar with Microsoft Word Excel Outlook
  • Experience in construction industry preferred
  • Ability to work alternate Saturdays

Key Requirements

  • Minimum O Level education
  • At least 1 year of customer service experience
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

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