The Solution Administrator Lead is responsible for managing, mentoring, and supporting our Oracle ERP solution admin team, focusing on proactive processes, end-user support, and identity access management
Job Summary
The Solution Administrator Lead is responsible for managing, mentoring, and supporting our Oracle ERP solution admin team, focusing on proactive processes, end-user support, and identity access management.
This role involves identifying root cause analysis on issues, tracking trends in support incidents, and collaborating with Technology Development Teams, Risk Analysts, ETO Engineering Teams, and Security.
Clayton Homes offers competitive benefits including 401(k) with 100% company match, medical, dental, and vision plans, paid time off, and a quarterly bonus program.
Matching Summary
The Solution Administrator Lead is responsible for managing, mentoring, and supporting our Oracle ERP solution admin team, focusing on proactive processes, end-user support, and identity access management.
Skills & Requirements
Must-have
Oracle ERP Cloud management
identity access management
root cause analysis
support incident trends
mentoring and coaching team
release management
environment refresh
Nice-to-have
leading in-person and remote teams
ITIL principles mastery
DevSecOps fundamentals understanding
CI/CD tools experience
configuration practices in Oracle
Key Requirements
Bachelor's degree or equivalent technical and business experience
Proven ability to mentor and coach the team
Proficient in determining underlying causes and relevant system KPIs
Experience with Application release and CI/CD tools