Executive - Business Channels (operations & Customer Services)

Hong Leong Bank

Kuala Lumpur, Malaysia
Customer interaction experience
Cash handling skills
Transaction processing experience
The role involves providing superior service to branch customers and cross-selling bank products

Job Summary

  • The role involves providing superior service to branch customers and cross-selling bank products.
  • Candidates will assist in managing branch queue times and support the Bank's Digital Transformation initiatives.
  • The position requires maintaining confidentiality and a professional appearance while supporting the branch team.

Matching Summary

The role involves providing superior service to branch customers and cross-selling bank products.

Skills & Requirements

Must-have

  • Customer interaction experience
  • Cash handling skills
  • Transaction processing experience

Nice-to-have

  • Ability to cross-sell bank products
  • Experience in digital transformation initiatives
  • Strong organizational skills

Key Requirements

  • Minimum diploma holder
  • Related working experience in financial institution
  • Licensing requirements include FIMM / UT license, PCE & TBE licenses

Work Rights

Not specified

Tailored Resume

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