Support Engineer (Application Operations & Production Support)
TALENT PULSE PTE. LTD.
Singapore, Singapore
Application support experience
Incident management capabilities
Sybase database knowledge
This role ensures the stability, performance, and availability of critical applications across production and non-production environments
Job Summary
This role ensures the stability, performance, and availability of critical applications across production and non-production environments.
The position involves managing incidents, performing root cause analysis, and supporting both legacy Sybase systems and modern Azure transformations.
Candidates must possess strong communication skills to update stakeholders on incident status while adhering to IT governance and security requirements.
Matching Summary
Match Score: 85
This role ensures the stability, performance, and availability of critical applications across production and non-production environments.
Skills & Requirements
Must-have
Application support experience
Incident management capabilities
Sybase database knowledge
Java application troubleshooting
Azure cloud familiarity
ITIL process understanding
Nice-to-have
Government system exposure
24/7 shift work experience
Vendor management skills
Monitoring tool proficiency
Legacy to cloud transition
Key Requirements
Proven application support or IT operations engineering experience
Strong incident management and troubleshooting capabilities