Patient Access Representative Universal Support Specialist Virtual

Corewell Health

Kentwood, MI, United States
Not specified; not specified; comprehensive benefi...
Hybrid
High competency in responding to service inquiries
Professional and pleasant interactions with patients
Ability to perform all disciplines within service line
The role involves assisting and educating patients, providers, and staff with accessing services and resolving navigation questions

Job Summary

  • The role involves assisting and educating patients, providers, and staff with accessing services and resolving navigation questions.
  • Employees are expected to create an exceptional experience through inbound/outbound calls, online chat, email, and postal mailing.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on various services.

Matching Summary

The role involves assisting and educating patients, providers, and staff with accessing services and resolving navigation questions.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • High competency in responding to service inquiries
  • Professional and pleasant interactions with patients
  • Ability to perform all disciplines within service line

Nice-to-have

  • Identify trends impacting patients and service lines
  • Suggest process improvements to leadership
  • Collaborative culture supporting diversity and inclusion

Key Requirements

  • High School Diploma or equivalent
  • 2 years of relevant experience in related field

Work Rights

Not specified

Tailored Resume

Cover Letter