Ambassadeur·rice Expérience Client – Temps Plein (h/f/d)

Hotel Chadstone Melbourne MGallery

Québec City, Canada
Not specified; not specified; benefits include tra...
On-site
Fluent french and english communication skills
Experience in animation tourism or hospitality
Impeccable presentation and savoir-être
The Hotel Chadstone Melbourne MGallery is seeking a full-time Customer Experience Ambassador to join the prestigious Fairmont Le Château Frontenac in Québec City. The role emphasizes personalized service and public visibility, requiring strong communication skills in both French and English, along with experience in hospitality or tourism

Job Summary

  • Join the prestigious Château Frontenac as a Client Experience Ambassador to deliver refined, discreet, and warm personalized service.
  • The role involves animating guided tours of the hotel, supporting daily lobby operations, and collaborating with various departments to ensure seamless guest experiences.
  • Employees enjoy extensive benefits including global travel discounts through Accor, paid insurance plans, retirement schemes, and free meals and parking.

Matching Summary

Match Score: 85

The Hotel Chadstone Melbourne MGallery is seeking a full-time Customer Experience Ambassador to join the prestigious Fairmont Le Château Frontenac in Québec City. The role emphasizes personalized service and public visibility, requiring strong communication skills in both French and English, along with experience in hospitality or tourism.

Salary

Not specified; Not specified; Benefits include travel discounts, insurance, retirement plan, free meals, and parking

Skills & Requirements

Must-have

  • Fluent French and English communication skills
  • Experience in animation tourism or hospitality
  • Impeccable presentation and savoir-être
  • Ability to stand for most of the shift
  • Class 5 driver's license required

Nice-to-have

  • Third language proficiency is an asset
  • Class 4B driver's license preferred
  • Tour guide license (mandatory by June 2027)
  • Interest in history and heritage
  • Multicultural client interaction experience

Key Requirements

  • Class 5 Driver's License
  • Tour Guide License (required by June 2027)
  • Advanced oral and written English
  • Perfect mastery of French
  • Prior experience in animation, tourism, or hospitality

Work Rights

Not specified

Tailored Resume

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