Service Advisor

VINCAR PTE. LTD.

Singapore, SG
**
Listen and document customer vehicle concerns
Schedule service appointments and manage workflow
Coordinate with technicians for diagnostics
** VINCAR PTE. LTD. is seeking a Service Advisor in Singapore to provide exceptional customer service, manage service appointments, and coordinate with technicians for vehicle repairs. The ideal candidate will have automotive industry experience and strong communication skills, particularly in English and Mandarin. **

Job Summary

  • The role involves listening to customers, documenting their vehicle concerns, and providing clear explanations of recommended services and repairs.
  • Candidates will coordinate with technicians to ensure timely diagnostics and keep customers informed throughout the entire service process.
  • Responsibilities include reviewing completed repairs with customers to ensure satisfaction and acting according to core After Sales principles.

Matching Summary

Match Score: 75

** VINCAR PTE. LTD. is seeking a Service Advisor in Singapore to provide exceptional customer service, manage service appointments, and coordinate with technicians for vehicle repairs. The ideal candidate will have automotive industry experience and strong communication skills, particularly in English and Mandarin. **

Skills & Requirements

Must-have

  • Listen and document customer vehicle concerns
  • Schedule service appointments and manage workflow
  • Coordinate with technicians for diagnostics
  • Provide clear explanations of repairs
  • Review completed services with customers
  • Prepare quotations for body and paint repairs

Nice-to-have

  • Attention to detail in service delivery
  • Commitment to high level of customer service
  • Flexibility to adapt to changing technologies
  • Strong organizational and multitasking abilities

Key Requirements

  • At least Class 3 Singapore Driving License
  • Proficient in spoken and written English and Mandarin
  • Relevant experience in Automotive Industry or technical knowledge
  • Knowledge of automotive repair and maintenance

Work Rights

Not specified

Tailored Resume

Cover Letter