Customer Experience Executive

Cinch Cars Ltd

Hook, United Kingdom
Base: £28,000 py; bonus: included; benefits: compy...
On-site
Strong customer service skills
Ability to handle difficult situations
Excellent data entry skills
Cinch Cars Ltd is seeking a Customer Experience Executive for their Hook, UK office to support customers with post-sale inquiries and promote their services. The role emphasizes strong customer service skills, adaptability, and the ability to handle conflicts positively while working in a team-oriented environment

Job Summary

  • The role involves providing support to customers with post-sale enquiries and processing delivery requests.
  • Employees will promote sales and services while ensuring customer details are accurate and up to date.
  • The company offers a competitive salary, bonus scheme, pension, and enhanced parental leave benefits.

Matching Summary

Match Score: 85

Cinch Cars Ltd is seeking a Customer Experience Executive for their Hook, UK office to support customers with post-sale inquiries and promote their services. The role emphasizes strong customer service skills, adaptability, and the ability to handle conflicts positively while working in a team-oriented environment.

Salary

Base: £28,000 per annum; Bonus: Included; Benefits: Company pension, EAP, mental health first aiders, enhanced parental leave

Skills & Requirements

Must-have

  • Strong customer service skills
  • Ability to handle difficult situations
  • Excellent data entry skills
  • Experience in customer focused role
  • Flexibility for varying shift patterns

Nice-to-have

  • Positive attitude and natural curiosity
  • Teamwork capabilities
  • Good time management
  • Confidence to think on feet
  • Interest in automotive industry

Key Requirements

  • Previous experience in customer focused role
  • Strong attention to detail
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter