Greystar is seeking a Customer Service Associate for their location in Coppermaker Square, UK. The role involves delivering exceptional service to residents, managing property operations, and supporting community activities to enhance occupancy and resident satisfaction
Job Summary
Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.
Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Supports the creation of a positive, memorable experience for residents.
Matching Summary
Match Score: 85
Greystar is seeking a Customer Service Associate for their location in Coppermaker Square, UK. The role involves delivering exceptional service to residents, managing property operations, and supporting community activities to enhance occupancy and resident satisfaction.
Skills & Requirements
Must-have
exceptional resident living
comprehensive front of house service
respond to customer queries and complaints
marketing activities
sales and leasing activities
chase outstanding rent arrears
Nice-to-have
support events and activities
develop local knowledge
maximise efficiency of utilities
Key Requirements
Good level of general education
Proficient in Microsoft Office
Knowledge of UK Health and Safety
Excellent customer service experience
Ability to act autonomously
Fluent English verbal and written communication skills