Sr. Operations Production Coordinator - Balancer Ii (essential Onsite)

EPX

Richmond, VA, US
Base: $49,774; bonus/equity: not specified; benefi...
Onsite
3+ years customer service experience
1+ year banking industry experience
Google suite or microsoft office proficiency
Capital One is seeking a Sr. Operations Production Coordinator for its Richmond, VA location, requiring on-site attendance for evening shifts. The role involves ensuring accurate daily check processing and meeting regulatory requirements, with a focus on customer service in the banking sector

Job Summary

  • The role ensures day-to-day check processing is completed accurately while meeting defined deadlines and service levels.
  • Employees are responsible for identifying errors, reviewing images, and balancing files to support customer deposits and withdrawals.
  • Capital One offers a comprehensive set of health, financial, and other benefits supporting total well-being.

Matching Summary

Match Score: 75

Capital One is seeking a Sr. Operations Production Coordinator for its Richmond, VA location, requiring on-site attendance for evening shifts. The role involves ensuring accurate daily check processing and meeting regulatory requirements, with a focus on customer service in the banking sector.

Salary

Base: $49,774; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial, and wellness packages

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • 1+ year banking industry experience
  • Google Suite or Microsoft Office proficiency
  • Essential onsite attendance required
  • Evening shift availability 3:30pm-12am

Nice-to-have

  • 4+ years customer service experience
  • 2+ years banking industry experience
  • Advanced Excel data entry skills
  • Training new associates capability
  • Proactive issue identification skills

Key Requirements

  • High School Diploma or GED
  • Minimum 3 years customer service experience
  • Minimum 1 year banking experience
  • US work authorization (no sponsorship)
  • Ability to work weekends

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter