Bilingual Client Services Associate

BMO Financial Group

Toronto, ON, Canada
Base: $38,500.00 - $71,000.00; bonus/equity: may i...
Bilingual french language proficiency required
Insurance product knowledge and policy interpretation
Experience with client service protocols
The role provides accurate and professional service by telephone, written mail, or email to support BMO Life Assurance products

Job Summary

  • The role provides accurate and professional service by telephone, written mail, or email to support BMO Life Assurance products.
  • Employees will analyze data to provide insights, resolve issues, and collaborate with stakeholders to deliver on business objectives.
  • The position offers a comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

The role provides accurate and professional service by telephone, written mail, or email to support BMO Life Assurance products.

Salary

Base: $38,500.00 - $71,000.00; Bonus/Equity: May include commission structure; Benefits: Health, tuition reimbursement, accident/life insurance, retirement plans

Skills & Requirements

Must-have

  • Bilingual French language proficiency required
  • Insurance product knowledge and policy interpretation
  • Experience with client service protocols
  • Ability to work rotating shift schedules

Nice-to-have

  • Analytical skills for data insights
  • Collaboration with internal stakeholders
  • Workflow improvement recommendations
  • Change management execution experience

Key Requirements

  • 2-3 years of relevant experience
  • Post-secondary degree in related field
  • In-depth knowledge of policy contract wording
  • Good verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter