Especialista De Implantação E Onboarding Enterprise I

Arco Educacao

São Paulo, Brazil
Not specified; not specified; benefits include foo...
On-site
Customer success or onboarding experience
B2b large account management
Executive relationship building
The role involves managing executive relationships as the primary contact for large educational institutions

Job Summary

  • The role involves managing executive relationships as the primary contact for large educational institutions.
  • Candidates will act as a PMO to oversee account health, manage risks, and orchestrate internal teams for successful implementation.
  • The company offers extensive benefits including extended parental leave, childcare assistance, and partnerships for further education.

Matching Summary

The role involves managing executive relationships as the primary contact for large educational institutions.

Salary

Not specified; Not specified; Benefits include food allowance, health insurance, and education incentives

Skills & Requirements

Must-have

  • Customer Success or Onboarding experience
  • B2B Large Account management
  • Executive relationship building
  • PMO and account health management
  • Google Sheets and Excel proficiency

Nice-to-have

  • Experience with complex operations in education or fintech
  • Knowledge of ERP integrations and APIs
  • Familiarity with Salesforce, Metabase, or Zendesk
  • Process improvement and customer journey expertise

Key Requirements

  • Prior experience in Customer Success, Onboarding, or B2B account management
  • Strong organizational skills for managing multiple stakeholders
  • Ability to travel frequently for client visits

Work Rights

Not specified

Tailored Resume

Cover Letter