CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most
Job Summary
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
The role involves leading and facilitating workshops to gather, validate, and refine business and functional requirements, while fostering strong relationships with client stakeholders.
CSG offers a comprehensive benefits package including work from home options, healthcare, paid time off, and employee belonging groups.
Matching Summary
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Skills & Requirements
Must-have
Lead and facilitate workshops
Gather, validate, and refine requirements
Manage customer engagement and expectations
Translate business to technical requirements
Provide consulting guidance
Develop in-depth system knowledge
Solution configuration and validation
Nice-to-have
Exceptional communication skills
Summarize solution proposals concisely
Constructively challenge client requests
Learn complex enterprise systems
Build expertise across telco markets
Contribute to continuous improvement
Key Requirements
5+ years of experience
Strong telco industry and product knowledge
Experience in product catalogue, CPQ or order management
Hands-on experience with configuration driven systems